Success Stories

      What clients are saying:


For just over a year, Juliette Smale has been mentoring me following a promotion to overall manager of the the Sales Department at Online Republic. Initially I felt there were several areas I needed to develop to better relate to and motivate a young, diverse staff with many different strengths, weaknesses and attitudes.

Juliette has worked with me in several primary ways: showing me how to work directly with my team to assess their motivators, strengths and weaknesses as well as working with me to identify my personal areas of strengths and weaknesses in order to develop and utilize these effectively.

The bottom line is that I feel much more in tune with my team and the department has significantly increased their effectiveness which has resulted in record week after record week.

A big thank you to Juliette for helping to make this happen! I would highly recommend her to anyone looking to get to the next level of effective management!”

Dot, Reservations Sales Manager


“I have had Juliette as my coach and have completed a 12 week course, Juliette, thank you so much for your insight and expertise in understanding the change that was required. Your patience and valuable insights has helped me make swift changes and help me achieve the desired results. It has also helped me gain some valuable skill sets and develop these through the course.

Adnan, Reservations Sales Manager


“Juliette is an excellent facilitator and it was proved by the overall score of 100% Strongly Agree/Agree in all aspects of presenting from the participants in Ernst & Young. She knows how to adapt different styles to suit young professionals. The participants of Advanced Client Interactions really found the Soften and Reverse, Neutralise and Outweigh tools valuable.

Young-Sook, People Infrastructure Learning Manager AsiaPac


Juliette was a tremendous help to Electrix when the decision was made to change our HR capability. At first, she helped by doing a full HR / ER audit to check compliance to the various acts governing HR. This was invaluable a guide over the following 12 months with an easy list of priorities to focus on and fix. Over this period Juliette has also been supporting my growth into this challenging position, both as a mentor and a coach. I could not have progressed without her steady and calm support, backed by her strong ER and best practice capability. Thank you.

Melony, Human Resource Manager


Working with Juliette Smale is a great experience. She quickly understands our recruitment needs, identifies suitable candidates, conducts the interview and reference checking processes, and closes the deal in a short period of time. This means I can focus on what I do best.  The two people I’ve recently taken on are working out really well.  I will be using Juliette for future recruitment needs and would highly recommend Juliette to anyone.

Mat, Managing Director


Having completed a 12 week coaching course with Juliette Smale as my coach I would like to highly recommend her. She provided helpful insights and proved to be a great listener, allowing me space to think while also being very encouraging and non-judgemental. As a result I have developed a set of goals and visions for my personal development that excite inspire and move me forward.

Jenny, Director

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